i don't know what it is about halloween.. i just never have a good time. well not true.. last year was fun. but the year before i was upset with someone and then got in a huge fight with my mom. this year halloween (the day itself) was no fun.. i think halloween for me is like thanksgiving for chandler.

so this is my one man stand and my attempt to riot against the people who suck in this world. hahah...

if you ever need a chiropractor.. NEVER EVER GO TO DR. BRIAN IRVINE IN HERMOSA BEACH. let me tell you my story.

so they call me yesterday morning to see if i can come any earlier than my 6pm appointment. i work until 7pm and have been leaving 2hrs early three times a week to go see him (the drive from venice to hermosa isn't the funnest at 5pm) and that adversely affects my paycheck as i'm sure you can figure out... but i thought "hey.. if he's good and he can fix me.. then it's worth it right?" my mom referred me and really liked him, so i thought i should stick with him. so anyways.. i park in the lot at lik 5:57pm and go to the bldg and the elevator doesn't work and the door to the stairwell is locked. i understand that they're next to all the bars, and probably lock down stuff so all the crazy drunk weirdos don't fool around in the bldg. but.. i have an appointment, and if i can't get upstairs what am i supposed to do? so i see some girls smoking out back of their salon store on the 1st floor and ask if there is another stairway.. and they say no.. they also push the elevator buttons because they think it's weird that it doesn't work.. and offer to help me call them (i don't have their number on me..) so we call, and their phones are off and it goes to a recording. ARGH!! so, because i'm a smart girl i take a different stair set downstairs to the parking garage and from that level the elevator will work and take that up to the 3rd floor. i get to my doctor's office and door is closed and locked. so i knock and i can HEAR THEM INSIDE TALKING ABOUT HOW SOMEONE IS KNOCKING ON THE DOOR. hmm.. who could it be? maybe the girl who has the appointment at 6pm!! i knock for a few good minutes and continue to hear them inside as well as some shuffling. i am already jetlagged and tired and so frustrated and this is making it a million times worse. i wish they would just open the door and tell me to go home, but they don't. so i get on my cell and call a friend to complain, talking loud enough so they can hear me, and then i knock again and they finally open the door. about time, assholes. the girl who opens the door is like "your appointment was at 6 right?" and i'm like "yea.. but your elevator isn't working and the door to the stairs is locked and your phones don't work." and she tells me that the elevator should work, and that their phones don't turn over until 6pm, so basically trying to blame me for being "late" and since i'm already worked up and mad about them being shitheads and not opening the door, i'm "oh yea?! well go ask the salon girls who were there" and she's like "well.. i guess we can still take you...." it's like.. don't do me any favors buddy.. how much are you friggin charging me huh? she cops this attitude and it's like.. you don't want people like that touching you and treating you.. i didn't even want to stay. so i walk out to the elevator and i'm pacing around.. not wanting to just storm out and look stupid, or maybe i really wanted to let them have it or something. i go back and the doctor is standing there, all ready to schmooze me.. and he's like "yea we can see you, what's wrong" and i'm thinking "really.. you don't know".. and every thing just got to me.. the non-sleep, the jet lag, the needing to leave work early, the frustration, the anger.. and i'm on the verge of tears.. the kind where you know if you talk more they will just come spilling out. so i'm trying my hardest not to cry and going off on about how i couldn't get up here, and how i was knocking and they wouldn't open the door, and how rude it is, and i'm so livid already. at the end the doctor goes "sorry" in this (at least to me) insincere "whatever" tone.. you know what i mean? i am not having any of that.. so i turn around and leave. i'm so over-emotional these days (no clue why) and i'm bawling as i'm running down the stairs and when i get into my car. maybe i took it too personally, but they didn't really do much to assuage my anger, and really.. i didn't want them touching me.. so it was for the best. i was so frustrated, and i still am. i called my sister and vented for a good long while. i will tell my mom she is banned from going there again (but i bet she won't listen to me) but at least my sister said that my mom understood. it also was upsetting because i had fought so hard to still go see them.. despite the six hours of work i was missing a week, and the fact that my lawyer doesn't really work with them, and that i didn't really want to go to the chiro in the first place. i put my trust and faith in them, and then i got treated like that. it's frustrating when you get let down like that and then people just act like it's not a big deal. in their office literature they say that "I make it a priority for myself and my staff to treat each person and my staff to treat each person who comes here as an individual. To understand your specific needs, and the needs of your family. It's important to me.".. but it's all just bullcrap. i initially told them that i worked until 7pm and they act so nice like they'd totally accomodate you and then once you sign all their forms they just kick you around. it makes me lose my faith in humanity.. because they're not the only ones who are like that.

i called this morning and this woman who usually is the one who treats me answered and i wanted to cancel the rest of my appointments this week because there's not a way that i am going back there. so she starts out like "oh yea, dr. irvine told me to call you, but i haven't be able to get through to you" and i just start getting mad again because it's just more shit and more lies. it's like.. really? you can't get through.. because it's so important to you? i know you have my work number because you called me yesterday on it, and it's not like my phone was busy. so anyways, she says she doesn't know what happened and is confused because she was with another patient in the back. which is funny because if that's the case, then they shouldn't have locked the door and it wouldn't have mattered if i was late because i would have to wait for her anyways. and really.. if i was that upset, as i clearly was, shouldn't he call himself? is he too important for that.. cuz i thought it was "important" to him to understand my needs.. apparently i'm just another paycheck for him. so i try to explain to the lady what happened.. and how i was knocking, but no one was opening the door.. and she starts getting all argumentative with me.. like "oh yea the elevator wasn't working" (which is a direct contradiction with what that other girl - gabby - said.), "there was a patient in here and no one heard the knocking" (wtf.. seriously? a)if there was a patient there why is the door locked.. and b)really? all 4 of your office people are in the back and no one can answer the door?) and she tells me that they don't have access to the downstairs door, so they can't make sure it's not locked. and i'm like "the door is locked from the inside, you can unlock it and make sure it's open".. because when i stormed down the stairs and the door was locked i had to open it to leave. and she tried to give me some BS about this or that and i wasn't going to take it. and so i tell her that i just think that they were really rude and after the way i was treated i don't want to see them anymore. and she starts with the attitude too, "well if that's your opinion, and that's what you think and that's how you feel" ARGH!!!!!! i was already so mad with the whole situation and i hate that a) they were so rude yesterday, b) the girl is trying to argue with me and giving me excuses that make no sense, c) that they're not taking any blame or apologizing and d)they're trying to blame me for it... if there is something that working at the gap or being a receptionist has taught me is how to treat people. no matter what. i mean.. in general i'm not really all that nasty to people unless they really get to me, but especially for work you always have to behave properly even when it kills you. this seemingly senile homeless lady tried to crash our party on saturday and yet you have to treat her with all the kindness you would anyone else just because you may not know what people's situations are, and it's just common decency.. or at least i think. and maybe that gets me in trouble sometimes, but i have told my mom before i'd rather be stomped on, that do the stomping. feeling guilty afterwards is not a feeling i am fond of harboring. but i know those kind of people never feel guilty for what they do, which makes me even madder... which is stupid.. i know. i know that not everyone acts to please other people. i need to learn how to just let that shit go.

so that's my story and i'm sticking to it.

don't go see dr. irvine, tell all your friends not to see him, and bad mouth his staff whenever possible.

at the gap they tell us they focus so much on customer service because if someone has a good experience, they will tell 1 of their friends. if they have a bad experience, they'll tell 4. i believe it, i've told 8 people already. and i'm hoping the internet also does it's job :P